PRIVACY POLICY

Effective May 04, 2025

This Privacy Policy for VistaJourney LLC ("Company," "we," "us," or "our"), describes our practices regarding the collection, use, and disclosure of personal information when you use our services ("Services"), including when you:

• Visit our website at https://vistajourney.com
• Engage with us through customer support or marketing communications

1. Information We Collect

We collect information necessary to provide our travel services.

We collect personal information that you provide when:

• Making travel bookings or inquiries
• Creating an account
• Contacting customer support

The types of information we collect include:

• Contact details (name, email, phone number)
• Payment information (processed securely by our payment processors)
• Travel preferences and requirements

2. How We Use Information

We use your information to provide and improve our services.

We process personal information to:

• Complete and manage travel bookings
• Provide customer support
• Improve our services and website
• Comply with legal obligations

3. Information Sharing

We only share information when necessary to provide our services.

We may share information with:

• Travel suppliers (hotels, airlines, etc.) to fulfill bookings
• Payment processors to complete transactions
• Service providers who assist with our operations

We require all third parties to respect your privacy and only process your personal information for specified purposes.

4. Data Security

We implement appropriate security measures to protect your information.

We use industry-standard security protocols to protect personal information, including:

• Encryption of sensitive data
• Secure servers and networks
• Regular security assessments

5. Your Rights

You have certain rights regarding your personal information.

Depending on your location, you may have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Object to certain processing

To exercise these rights, please contact us using the information below.

6. International Data Transfers

We may transfer data internationally as needed to provide our services.

As a travel company, we may need to transfer personal information to other countries to fulfill bookings. We ensure all transfers comply with applicable data protection laws.

7. Policy Updates

We may update this policy periodically.

We will notify you of significant changes by updating the effective date or through other appropriate means.

8. Contact Us