Frequently Asked Questions
1. How do I make a reservation?
You can book online through our website or call our reservations team at (888)705-5085. Our customer service representatives are available 24/7.
2. What is your cancellation policy?
Cancellation policies vary by booking type. Generally, cancellations made more than 24 hours after booking may be subject to fees. Please see your booking confirmation for specific details.
3. Do you offer travel insurance?
Yes, we offer comprehensive travel insurance options that can be added during the booking process or up to 24 hours after booking.
4. How does your Price Match Promise work?
If you find a lower price for the exact same itinerary elsewhere, we'll match it. See our Price Match Promise page for full details.
5. What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay.
6. How can I change my booking?
Changes can be made by calling our customer service at (888)705-5085. Change fees may apply depending on your booking type.
7. What are your service fees?
Our service fees vary by booking type. See our Service Fees page for complete details.
8. How do I contact customer service?
You can reach us 24/7 at (888)705-5085 or email support@travel-wonder.com. We pride ourselves on answering calls within 5 seconds with no hold time.
9. What is your privacy policy?
We take your privacy seriously. Read our complete Privacy Policy for details on how we handle your information.
10. Do you have a mobile app?
Yes! Our mobile app is available for both iOS and Android devices. Download it to manage bookings on the go and receive exclusive mobile-only deals.
Still have questions?
Call us anytime at (888)705-5085 or email support@travel-wonder.com